- Description
- Warranty
- Whats in the box ?
- Free Express Delivery*
- Are Refurbished Tech Water Resistant ?
Enjoy maximum ease of use. With Alexa Built-in, one-touch Spotify playback, and Google Fast Pair, you can ask for directions, play your favourite tunes, and instantly pair to your device without even breaking stride.
Enjoy clearly better calls. We've loaded Elite 3 with four microphones for crystal clear calls. That means wherever you go, you can chat and make plans and be heard clearly.
Go on and on with a battery that can too. With up to 7 hours in the buds, a total of 28 hours with the sleek charging case, and a fast charge, you'll never worry about being caught out by a low battery again.
All our products come with 24 Months warranty. If a fault develops than we will pay for the return costs by providing you with a free tracked returns label. We will aim to repair / replace the phone within 3 working days.
To follow our ideology of keeping waste to the absolute minimum we will provide the following accessories.
Mobile Phones & Tablets:
Phones will be provided in a generic recycled brown box with a USB data cable.
Smartwatches:
Watches will be provided in a generic recycled brown box with the charging stand and (or) a data cable.
Laptops:
Laptops will be provided in a generic recycled brown box with a charger.
Excluding public holidays, delivery times vary based on warehouse location. If the product is in our EU warehouse, it will be delivered within two working days. If located in our UK warehouse, delivery will take 2-4 working days.
Delivery times for each product are specified on the product page, regardless of stock location.
For same-day dispatch, orders must be placed before 12 PM (excluding weekends).
All orders are shipped via FedEx Express. Once dispatched, you will receive an email notification with courier details. In rare cases of dispatch delays, we will inform you accordingly.
Water resistance of refurbished Tech cannot be guaranteed due to potential wear and tear on essential seals and gaskets that may occur over time. Refurbishment processes typically involve cleaning, inspecting, and possibly replacing components, but the history of each tech product, including exposure to moisture and environmental factors, varies. As a result, there can be uncertainties about the products ability to maintain water resistance at the same level as a new device. We highly advise not to exceed the water resistance tolerances as set out by the manufacturer as the warranty will get voided by Refurb Phone.
Please note that no devices are waterproof and should not be treated as such.
Good experience. Phone I bought was listed as good condition, but it's hardly got a mark on it 😊 that combined with fast delivery, made this a very nice purchase indeed. Thank you very much. ⭐⭐⭐⭐⭐
Edward Alexander
All good so far thank you. There was a delivery delay because you couldn't supply the black version as advertised and ordered, so you contacted me and offered a white version which I accepted. So delivery took about a week. No discount offered, or additional 'extra' but never mind. Am enjoying my white phone, which is behaving like a new one. Thank you.
Peter Embling
FAQ
Who are Refurb Phone ?
Refurb Phone is a marketplace that resells used/ refurbished tech products. All our products under go a rigorous 70 point test to ensure the tech products are fully functional before dispatched. As a source products direct, you can rest assured that we offer better value for money over the competitors.
What tests are done to ensure 100% Functionality ?
To ensure full functionality of the device we test the following
screen, speakers, microphones, hardware buttons, cameras, biometric sensors, accelerometer, gyroscope, proximity sensor, light sensor,
magnetic sensor, Bluetooth, Wifi, GPS, call function, and the battery as well.
We also conduct data erasure to ensure you get the best for your buck !
A certficicate can also be provided upon request.
How can I trust Refurb Phone ?
Established in 2009, Refurb Phone has garnered more than 1000 positive reviews from satisfied customers across Europe, spanning countries such as Sweden, the UK, Portugal, and even Finland— the birthplace of the first Nokia phones we ever sold. Our commitment to exceptional customer service and the high quality of our products remains a source of pride for us.