Cookie Policy
Cookie Policy
Last updated: August 23, 2025
This Cookie Policy explains how Refurb Phone (“we,” “us,” “our”) uses cookies and similar technologies on our website. We use cookies to make the site work, remember your preferences, analyze performance, and (with your consent) personalize marketing. You can manage non-essential cookies at any time using the button below.
What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They help the site function, remember your choices, and provide insight into how the site is used. Some cookies are “session cookies” (deleted as soon as you close your browser) and some are “persistent” (stored for a longer period or until you delete them yourself).
Types of cookies we use
- Strictly necessary: Required for core functions such as security, checkout, and the shopping cart. These cannot be disabled.
- Preferences (functional): Remember settings such as language, currency, and previously viewed items.
- Analytics: Help us understand traffic and improve the website. Set only with your consent where required.
- Marketing: Used to display relevant ads and measure their performance. Set only with your consent.
Examples of cookies
The exact cookie names vary depending on the browser and the apps we use. Typical examples include:
| Category | Example Name | Purpose | Duration |
|---|---|---|---|
| Strictly Necessary | _shopify_y, _shopify_s, cart, cart_ts | Core Shopify functionality (session management, checkout, shopping cart). | Session / up to 1 year |
| Preferences | _shopify_country, localization | Stores currency and location so we can display the correct prices and options. | 1 day – 1 year |
| Analytics | _ga, _gid, _gcl_au | Google Analytics/Ads (audience measurement, site performance). | 24 hours – 2 years |
| Marketing | _fbp | Meta/Facebook pixel for ad attribution and relevance. | 3 months |
Please note: The list above is for illustrative purposes only and may change as we add or remove apps or advertising partners.
Consent & Managing Your Choices
On your first visit, we’ll ask for your consent to place non-essential cookies. You can always adjust your preferences:
- Use the Cookie Preferences button on this page.
- Adjust your browser settings to block or delete cookies (see instructions below).
- Use third-party opt-out tools (e.g., Google).
Managing Cookies in Your Browser
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Settings/Preferences → Privacy
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions
Third-Party Tools & Opt-Out
- Google Analytics opt-out: Browser add-on
- Interest-Based Advertising: Network Advertising Initiative Opt-Out / EDAA YourOnlineChoices
Do Not Track
Some browsers offer a “Do Not Track” (DNT) setting. There is no industry standard for how to handle DNT signals; however, you can use the tools listed above to manage cookies and tracking.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our services. Please check this page regularly for the latest version.
Contact
- Email: sales@refurbphone.eu
- Customer Service: sales@refurbphone.eu | +44 (0)20 3773 5252 (Mon–Fri, 10:00 a.m.–6:00 p.m.)
- Mailing Address: Refurb Phone — (add your registered address here)
Quick FAQs
Do you need my consent for cookies?
We only ask for consent for non-essential cookies (analytics/marketing). Strictly necessary cookies are required for the site and the checkout process to function.
How can I change my cookie settings later?
Click the “Cookie Preferences” button on this page (or in our footer, if available) to update your choices at any time.
Do you sell my personal data?
No. We do not sell your personal data. See our Privacy Policy for full details.
Will the site work without cookies?
Core features (such as checkout) require strictly necessary cookies. You can browse with other cookies disabled, but some features may not work properly.
